Prague Free Tours - Questions & Answers
Quick navigation: • Free Tour Basics • Booking & Reservations • Tipping & Payment • Tour Duration & What to Expect • Group Policies • Large Groups & Private Tours • Accessibility & Logistics • Prague Castle Tour FAQs • Families & Children • Cancellation & Refunds • Services We Don't Offer •
1. Free Tour Basics
Are Prague free tours really free?
Yes! Prague free tours operate on a pay-what-you-wish model. You join for free and experience the tour, then decide what to pay based on the guide's performance. If you didn't enjoy the tour, it's completely free—no obligation to tip.
What is a free walking tour in Prague?
A Prague free walking tour is a group tour that doesn't require a fixed upfront fee. Our professional Prague guides lead the tour, and their income comes entirely from tips at the end. It's their livelihood, so we encourage you to tip if you enjoyed the experience—but the amount is completely up to you.
How much should I tip my Prague free tour guide?
Tips are voluntary but greatly appreciated! Most visitors tip €10–20 per person (approximately 250–500 CZK). If you're unsure about local tipping customs, think of it like the cost of a lunch or concert ticket in Prague. The amount is entirely your choice based on the quality of your experience.
What is the relation between 100 Spires City Tours and Real Prague Guides?
Real Prague Guides and 100 Spires City Tours are two interconnected brands founded by the same team of licensed Prague guides.
Real Prague Guides is our media brand – the YouTube channel featuring Valery, Vaclav, and Nico (50,000+ subscribers), plus Instagram stories sharing Prague's secrets.
We founded 100 Spires City Tours to run in-person tours at scale: bookings via tours-prague.eu, daily departures, and operations.
You'll be guided by our team of 15 professional friends – often Valery, Vaclav, or Nico from YouTube, or our equally skilled local guides with the same honest, anecdote-rich style.
Real Prague Guides = our faces and stories. 100 Spires = how we deliver your tour. Both work together seamlessly.
2. Booking & Reservations
Do I need to book a Prague free tour in advance?
Yes, we only accept visitors with active reservations. Visitors without reservations or those with reservations for a different day/time will be accommodated only if space is available after booked guests arrive. We recommend booking in advance, especially during:
Weekends
Summer months (June–August)
Holidays (Christmas markets, Easter, New Year)
Most time slots can be booked online same-day, but popular slots fill quickly.
What if I'm running late to the tour?
Please try to arrive 5–10 minutes early. If you're more than 5 minutes late, the guide cannot wait—they must depart on time to keep the group on schedule. If you're running late, we recommend:
Canceling your current reservation
Booking a different time slot
Guides don't answer calls or messages during tours, so contact us in advance if you're delayed.
Can my guide wait for me or share their location if I'm late?
Unfortunately, no. Guides don't answer phone calls or messages during tours to maintain tour quality. If you're running more than 5 minutes late, please cancel and join another time slot instead.
3. Tipping & Payment
How much should I pay for my Prague free tour?
The concept of free tours means you decide the price based on your experience. We don't suggest a fixed amount—that's completely your choice! Most guests tip €10–20 per person (250–500 CZK). If you're unsure about local rates, compare it to the cost of a lunch or concert ticket in Prague.
How can I pay my Prague free tour guide?
Cash (preferred): All guides accept Czech crowns (CZK), US Dollars (USD), and Euro bills. Please note: Euro coins cannot be exchanged in the Czech Republic.
Card/Digital Payment: Most guides also accept card payments and online transfers (Wise, PayPal, etc.). Ask your guide at the end of the tour about their preferred digital payment method.
What payment methods do your guides accept?
Cash: Czech crowns, US Dollars, Euro bills
Cards: Most guides accept card payments
Online transfers: Wise, PayPal, and bank transfers (ask your guide)
4. Tour Duration & What to Expect
How long are the Prague free walking tours?
Most Prague free walking tours last 2 to 3 hours, depending on:
The specific tour route
Group size
Stops along the way
Some tours may be slightly shorter or longer, but typically plan for 2.5 hours.
What's the walking pace like on Prague free tours?
We maintain a steady, moderate pace to cover key sights and stay on schedule. However, we have to cover considerable distances with minimal breaks on some tours (especially Old Town and WWII tours). If you have mobility concerns, please let us know when booking or contact us before the tour.
What should I wear on a Prague free walking tour?
Comfortable clothing appropriate for the season:
Comfortable walking shoes (essential—you'll walk 2–3 km on cobblestones)
Weather-appropriate clothing (Prague weather varies greatly by season)
Layers (especially spring/fall when temperatures fluctuate)
Sun protection (hat, sunscreen in summer)
Rain jacket or umbrella (for rainy days)
What should I bring on the Prague free walking tour?
Cash or payment method (for your tip)
Water bottle (to stay hydrated)
Comfortable shoes (essential for cobblestone streets)
Phone or camera (to take photos and screenshots of information shared)
Light backpack (to carry personal items)
Sunscreen and hat (especially in summer)
Optional but helpful:
Notebook for notes
Portable charger for your phone
Will we walk on cobblestones?
Yes. Prague's Old Town, Charles Bridge, and Prague Castle areas are built on historic cobblestones. Wear comfortable, sturdy walking shoes with good grip. If you have a stroller, be aware that cobblestones can be challenging to navigate.
What languages are the Prague free tours offered in?
Our free walking tours in Prague are offered in English. All our guides are fluent English speakers and can answer questions throughout the tour. If you need tours in other languages (Czech, German, French, Russian, Spanish), please contact us at info@100spirescitytours.cz to discuss private tour options.
Can I take photos or videos on the Prague free tour?
Absolutely! We encourage you to take photos and videos of the sights and landmarks. Feel free to share your photos on social media and tag @RealPragueGuides on Instagram or YouTube—we'd love to see your content! Just be respectful of other guests and monuments while filming.
5. Group Policies
How large are the groups on Prague free walking tours?
We limit our free walking tour groups to a maximum of 30 adults per guide. Occasionally groups may be slightly larger if additional people join without a reservation, but we actively monitor and manage group size for quality control.
Why do you limit group size on free tours?
Smaller groups ensure:
Better interaction with your guide
Everyone can hear the guide clearly
More flexibility to answer questions
A quality Prague free tour experience
For larger groups (9+ people), we offer special group rates with prepayment to ensure commitment.
What constitutes a "group" for booking purposes?
We define a "group" as individuals traveling together, such as:
Friends traveling together
Family members
Colleagues or coworkers
Students or school groups
Church or organization members
Any people engaging in shared activities in Prague
"Traveling collectively" means you're doing activities together in Prague—not necessarily arriving on the same flight or staying at the same hotel.
Can I bring my friends and family on the tour?
Yes! Friends and family are welcome on all our Prague free walking tours. If your group is:
1–8 people: Book individual reservations (no prepayment needed)
9–14 people: Contact us for group rates (prepayment required: €12/adult, €5/child)
15+ people: We recommend a private tour (contact us for pricing)
6. Large Groups & Private Tours
Why do groups of 8–14 people need to prepay?
Groups of this size have a higher no-show rate based on our experience. Prepayment (€12 per adult, €5 per child) confirms your commitment.
Important: Groups that make separate individual reservations to avoid contacting us will be declined on the spot.
How do I book a large group for a Prague free tour?
For groups of 8–14 people, contact us at info@100spirescitytours.cz with:
Group size (number of adults and children)
Preferred date and time
Tour type you're interested in
We'll confirm availability and provide prepayment details.
Can I get a refund if I cancel my large group reservation?
Yes! If you cancel 24 hours in advance, you'll receive a full or partial refund. Cancellations within 24 hours of the tour are non-refundable.
Do you accept groups of 15 or more people?
Unfortunately, we don't offer groups of 15+ on our free walking tours. For large groups, we recommend booking a private Prague tour with guaranteed capacity. Contact us at info@100spirescitytours.cz for private group pricing.
What's the difference between a Prague free tour and a private tour?
| Feature | Free Walking Tours | Private Prague Tours |
| Payment | Pay-what-you-wish (tips only) | Fixed price per person |
| Group Size | Up to 30 people | Smaller, exclusive groups |
| Content | General tour overview | Customized itinerary options |
| Building Access | Limited interior access | Full interior access to attractions |
| Pace | Moderate pace | Flexible pace |
| Schedule | Set times and routes | Your schedule and preferences |
Private tours are ideal if you want:
Guaranteed interior access (St. Vitus Cathedral interiors, etc.)
A personalized experience
Your own schedule
A smaller, more intimate group
7. Accessibility & Logistics
Are Prague free walking tours wheelchair accessible?
Accessibility varies by tour:
Old Town & Jewish Quarter Tour: Mostly accessible (some cobblestones; fast pace with minimal breaks)
WWII & Communism Tour: Mostly accessible (includes one museum visit; fast pace with minimal breaks)
Prague Castle Tour: Limited accessibility (tram required; steep terrain; cobblestones)
Mysteries and Legends Tour: Limited accessibility (tram and uphill walking required)
Important: All tours cover considerable distances at a brisk pace with minimal breaks. If you have mobility concerns, watch our YouTube accessibility guide or contact us before booking.
Can I bring a stroller on the Prague free walking tour?
Yes, with limitations:
Old Town & WWII Tours: Strollers welcome, but cobblestones may be challenging
Prague Castle & Mysteries Tours: Not recommended (tram required, downhill terrain, steep areas)
If your stroller can't navigate cobblestones, you may have difficulty keeping up with the guide's pace
Can I bring my dog on a Prague free walking tour?
Dogs are welcome on some tours:
YES: Old Town, Jewish Quarter & Charles Bridge Tour: Dogs welcome (if comfortable)
YES: Mysteries and Legends Tour: Dogs welcome
PARTLY: WWII & Communism Tour: One museum visit is included where dogs aren't allowed
NO: Prague Castle Tours: Not recommended (limited garden access; many restricted areas)
Will there be bathroom breaks during the tour?
We maintain a steady pace to cover key sights on time, so dedicated bathroom breaks aren't guaranteed. However, we pass cafés and public restrooms along the route where you can step away briefly. Let your guide know if you need facilities.
Where is the meeting point for the Prague free tour?
Meeting points vary by tour. When your reservation is confirmed, you'll receive:
Exact meeting point address
GPS coordinates
Landmark descriptions
Guide identification (look for the red umbrella with a large white "100")
How do I find the Prague free tour guide?
Look for our distinctive red umbrella with a large white "100" symbol. Our guides hold this umbrella at the meeting point. Double-check:
You're at the correct location (confirmed in your reservation email)
You're 5–10 minutes early
The guide confirms your name on the reservation list
What public transport should I use to reach the meeting point?
Meeting points are accessible by:
Old Town Tour: Central location; walking distance from most hotels
Prague Castle Tour: Tram #22 recommended (ask your hotel for directions)
WWII Tour: Metro or tram accessible
Mysteries and Legends: Tram required
Your confirmation email includes specific transport instructions.
Is there parking near the tour meeting points?
Parking varies by location. We recommend using public transport (metro, tram, bus) as Prague's Old Town has limited parking. Your confirmation email will include parking suggestions if available.
8. Prague Castle Tour FAQs
Will we enter Prague Castle on the free castle tour?
Yes! The Prague Castle complex is open to the public, so entry is free. However:
Free to enter: Castle grounds, courtyards, gardens (summer only), two chapels of St. Vitus Cathedral, Golden Lane (afternoon tours only)
Ticket required (not included): St. George's Basilica, Old Royal Palace interiors, complete St. Vitus Cathedral tour
What's the difference between the Free Prague Castle Tour and the Castle Tour with Tickets to Interiors?
| Feature | Free Prague Castle Tour | Castle Tour with Interior Tickets |
| Entry Cost | Free (tip-based) | Fixed price (includes tickets) |
| Locations Included | Public areas only | 4 major sights: St. Vitus Cathedral, Old Royal Palace, St. George's Basilica, Golden Lane |
| Indoor vs Outdoor | ~90% outdoors | ~70% indoors |
| Experience | Introduction to castle history | In-depth historical tours, relics, exhibitions |
| Duration | About 2 hours | About 3 hours |
Do you visit the Jewish Museum of Prague on your tours?
We cover the exterior of the Old New Synagogue and Old Jewish Cemetery on the Old Town tour. However, we cannot visit the interiors of the synagogues because they require paid admission.
For a detailed interior tour of Prague's Jewish Quarter, we recommend booking directly with the Jewish Museum of Prague.
9. Families & Children
Is the Prague free tour suitable for children?
Yes, with considerations:
Ages 6+: Generally suitable for most tours (Old Town, Castle tours)
Ages 3–5: Possible on shorter routes if child enjoys walking
Infants/Babies: Stroller required (see stroller accessibility above)
Important: Tours maintain a steady pace covering 2–3 km with minimal breaks. Children should be comfortable with:
Walking for 2–3 hours
Cobblestone terrain
Standing during portions of the tour
Crowds and noise in Old Town
Can minors attend Prague free tours without an adult?
We require at least one adult (18+) per group of children. Children should not attend alone.
What's the recommended age for children to enjoy Prague tours?
Best experience: Ages 8–12 (most engaged and independent walkers)
Good experience: Ages 5–7 (with adult support and interest in history)
Challenging: Ages 3–4 (may struggle with walking duration; stroller recommended)
Infant/Toddlers: Use a stroller; keep walks short
Can babies and infants join the Prague free tours?
Yes, babies and infants are welcome with a sturdy stroller that can navigate cobblestones.
Be aware:
Tours are 2–3 hours long at a moderate pace
Bathroom breaks aren't guaranteed
Some areas (Prague Castle tram) may be challenging
Stroller may need to be carried on stairs/steep areas
10. Cancellation & Refunds
What's the cancellation policy for Prague free tours?
Free tours (tip-based):
No refund needed (you only pay a tip at the end)
Cancel anytime via your reservation link
Large groups (prepaid €12/adult):
Cancel 24+ hours in advance: Full/partial refund
Cancel within 24 hours: Non-refundable
How do I cancel my Prague free tour reservation?
You can cancel anytime through your reservation confirmation email. No cancellation fee for free tours (since you haven't paid yet).
Can I reschedule to a different time or date?
Yes! You can modify your reservation through your confirmation link. If your preferred time is unavailable, contact us at info@100spirescitytours.cz and we'll help find an alternative.
Will you notify me if the Prague free tour is cancelled?
Yes. If a tour is cancelled due to weather or other circumstances, we'll notify you via email and your reservation phone number. You can then reschedule for another date/time.
What if I need to reschedule my large group reservation?
Contact us at info@100spirescitytours.cz at least 24 hours in advance. We'll work with you to find an available time slot.
11. Services We Don't Offer
Can you book concert tickets, hotels, or restaurant reservations?
Regrettably, we don't offer booking services for tickets, accommodations, or dining reservations. However, our guides provide recommendation lists after the tour for restaurants, attractions, and activities.
We also publish articles and YouTube videos with detailed recommendations for dining and entertainment in Prague.
Can you provide restaurant and activity recommendations?
Yes! After your Prague free tour ends, our guides provide recommendation lists for:
Local restaurants
Prague attractions
Activities and entertainment
Hidden gems
We can't provide recommendations in advance, but you'll have them after the tour. We also share recommendations on our YouTube channel (Real Prague Guides) and blog.
Do you create customized Prague travel itineraries?
At the moment, we don't offer custom itinerary planning services. However, our YouTube channel and blog provide detailed guides for:
1-day, 2-day, 3-day itineraries in Prague
Neighborhood guides
Historical topic deep-dives
Restaurant recommendations
Still have questions?
Contact us at info@100spirescitytours.cz
